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 Tools to Create and Map Accessible Facilities and Transportation in Communities

map with disability map markerPhysical barriers to receipt of preventive services among women with disabilities include inaccessible health care, building and parking lot features, communication formats, examination tables, diagnostic equipment, and local public transportation. The tools in this section aim to help state and agency leaders, health professionals, clinicians and local organizations remove these barriers and increase the accessibility of facilities and communities.  


Community Action Guide (CAG)
The Oregon Health Sciences University Community Action Guide (version 2) was developed to help assemble community members, clarify the issues, and map local resources. The community engagement process described in this guide—the Community Engagement Initiative—is a method to increase accessibility for people with disabilities. People may use CEI to identify strengths and needs in their communities and to plan for action and change to solve issues of local concern. CEI may also serve as a general model that can be adapted to address other social issues important to a community. Individuals from grassroots organizations and leaders in the community may use this model to provide a structure for working together to promote change within their community. The CAG has been tested in communities in Oregon, Kansas, and Missouri to increase health care access for people with disabilities.

Audience: State or local agencies, grassroots organizations, community leaders, and advocates

To learn more, download a PDF of the CAG at  

ADA Checklist for Readily Achievable Barrier Removal
The Americans with Disabilities Act (ADA) requires public accommodations (businesses and non-profit organizations) to provide goods and services to people with disabilities on an equal basis with the rest of the public. This tool is a portable, electronic, searchable, interactive document used to guide barrier removal without much difficulty or expense. The evidence-base is derived from expert opinions on this tool’s capacity to facilitate barrier removal.

Audience: Administrators, building planners, and community-based organizations

To learn more, download the PDF at

Project ACTION National Hotline: Accessible Local Transportation
Easter Seals Project ACTION works to expand accessible transportation for people with disabilities under federal law and beyond by partnering with transportation providers, the disability community and others through the provision of training, technical assistance, applied research, outreach and communication. A toll-free hotline, (800) 659-6428, is available for customers to call and receive technical assistance support on accessible transportation, information on training, publications, and related resources. The hotline is available Monday-Friday from 9:00am-5:00pm ET and calls are tracked and routed via an online application. Over the past 10+ years, the hotline averaged 70+ calls per month, and trends from calls help determine community and provider needs for additional training activities, targeted technical assistance and resources.

Audience: People with disabilities

To learn more, call (800) 659-6428 or visit

Related Resources

Accessibility Guidelines
Download a PDF of the Accessibility Guidelines at

ADA Accessibility Guidelines for Transportation Vehicles
These are the minimum guidelines and requirements for accessibility standards to be issued by the Department of Transportation in 49 CFR part 37 for transportation vehicles required to be accessible by the Americans with Disabilities Act.

To learn more, visit

Removing Barriers to Health Care: A Guide for Health Professionals
This booklet, developed by the North Carolina Office on Disability and Health and the Center for Universal Design at N.C. State University, walks the health care provider through the process of making a medical facility physically accessible. It is complete with specific ADA requirements, picture illustrations and some helpful tips on creating accessible environments and services.  

Audience: Health care providers

To learn more, download the PDF version of the guide at

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