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 No. 1: Assessing the Current System

(March 16, 2 p.m. – 3 p.m.)


Understanding how your current processes and systems work is an important step in improvement.  The live discussion scheduled for Thursday, March 16 at 2:00 p.m. will provide an opportunity for participants to:

  • Discuss how to use the Model for Improvement to identify an aim statement and measures
  • Understand the importance of conducting observations of a process/system in real time
  • Select a tool to visually display observations of the process/system to identify opportunities for improvement

Directed Learning Materials:

In preparation for this discussion, please do the following:

  • Read the following sections in the QI Step by Step Guide  (aim statement, measures and ideas)
  • Think about a problem in your work area that you are trying to address
  • Draft an aim statement as it relates to your problem (see attached aim statement template)
  • Watch the following videos: