(March 16, 2 p.m. – 3 p.m.)
Description:
Understanding how your current processes and systems work is an important step in improvement. The live discussion scheduled for Thursday, March 16 at 2:00 p.m. will provide an opportunity for participants to:
- Discuss how to use the Model for Improvement to identify an aim statement and measures
- Understand the importance of conducting observations of a process/system in real time
- Select a tool to visually display observations of the process/system to identify opportunities for improvement
Directed Learning Materials:
In preparation for this discussion, please do the following:
- Read the following sections in the QI Step by Step Guide (aim statement, measures and ideas)
- Think about a problem in your work area that you are trying to address
- Draft an aim statement as it relates to your problem (see attached aim statement template)
- Watch the following videos: